How can we help?

Pick the path that fits — we route your message to the right human.

Talk to sales

For teams evaluating Business or Enterprise plans, security reviews, procurement, or custom pricing.

enterprise@docujson.com

Product support

For API errors, template issues, account questions, and billing questions.

  • Hobby / Free: best effort
  • Starter: 1 business day
  • Business: 2-hour business-hours
  • Enterprise: 30 min S1, 24×7
support@docujson.com

Security researchers

For vulnerability reports, responsible disclosure, or PGP-encrypted submissions.

  • PGP key at /security/pgp-key.txt
  • Safe harbor for good-faith research
security@docujson.com

Legal & privacy

For data subject requests, DPA requests, legal holds, subpoenas, and privacy questions.

Press & partnerships

For media inquiries, partnership proposals, investor outreach, or speaking requests.

hello@docujson.com

Everything else

For general questions, feedback, feature requests, and love notes.

hello@docujson.com
Mailing address
DocuJSON
[REGISTERED AGENT / BUSINESS ADDRESS]
Operating in California

Physical mail is checked weekly. For time-sensitive matters, email is always faster.